Shipping Policy

Shipping Policy

Processing Time
Every order is carefully processed and shipped within 3 business days of purchase. You'll receive a confirmation email with tracking information as soon as your order ships.

Delivery Time
Once shipped, delivery typically takes 6-10 business days, depending on your location.

Total Estimated Time
From order to delivery, please allow 9-13 business days total.

Order Tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.

Shipping Delays
While we do our best to meet the timelines above, occasional delays can happen due to high order volume, holidays, weather, or customs processing for certain regions. We appreciate your patience and will keep you updated if anything changes with your order.

Questions?
If your order hasn't arrived within the estimated timeframe, reach out to us at preluxe@gmail.com and we'll look into it right away.