Privacy Policy

Last updated: August 27, 2026

This Privacy Policy describes how Preluxe ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the "Site").

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment provider — we do not store full payment card details)

We refer to this information as "Order Information."

2. How We Use Your Information

We use the Order Information we collect to:

  • Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations)
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products, when consistent with your preferences

3. Sharing Your Information

We share your personal information with third parties to help us use it as described above. For example:

  • Shopify — our e-commerce platform, which powers our online store
  • Payment processors (e.g. Shop Pay, PayPal, Stripe/Shopify Payments) — to securely process your payment
  • Shipping and fulfillment partners — to deliver your order and provide tracking
  • Analytics providers (e.g. Google Analytics, Meta Pixel, TikTok Pixel) — to help us understand how customers use the Site

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.

4. Cookies

We use cookies to operate and improve the Site, including to keep track of items in your cart, understand how you use the Site, and personalize your experience. You can disable cookies through your browser settings, though some features of the Site may not function properly as a result.

5. Do Not Track

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the personal information we hold about you.

  • Canadian residents: you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA).
  • European residents: you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or export your personal data, and the right to lodge a complaint with your local data protection authority.
  • California residents: you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion.

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your Order Information for our records unless and until you ask us to delete this information.

8. Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at preluxe@gmail.com