Return Policy
Return & Refund Policy
Return Window
We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
Store Credit Only
All approved returns are issued as store credit, not a cash or original-payment-method refund. Store credit will be issued in the form of a gift card code, valid for future purchases on our site.
Non-Returnable Items
The following items cannot be returned:
- Opened or used items
- Items missing original packaging
How to Start a Return
To start a return, contact us at [your support email] with your order number and reason for return. Once approved, we'll provide instructions for sending the item back.
Return Shipping
Return shipping costs are the customer's responsibility unless the return is due to our error.
Processing Time
Once we receive your returned item, please allow 3-5 business days for us to inspect it and issue your store credit.