
Frequently Asked Questions
Is it safe for sensitive skin?
Yes. Preluxe maintains a gentle, consistent 55°C — warm enough to prep skin, never hot enough to irritate even sensitive or reactive skin types.
Will it ruin my makeup?
No. Unlike steamers, Preluxe uses dry heat, so it won't smudge, melt, or disturb makeup — safe to use before or after you're done.
How does it actually help my skincare routine?
Warm, moist heat gently opens pores, helping your serum and moisturizer absorb better instead of sitting on the surface — the same prep step estheticians use before facials.
Do I need to refill it with water or towels constantly?
Each Prelude comes with a starter supply of compressed towels. Refill packs are available separately, and one towel typically lasts a full use — no daily water refills needed like a steamer.
Can I use it every day?
Yes — it's designed for daily use, morning or night, and takes less than a minute from press to warm towel.
The Step Before The Glow
Your skincare routine has a missing step. Estheticians have used warm towels to prep skin for decades — now it takes 5 seconds, not 10 minutes. Warm, moist heat gently opens pores so your serum and moisturizer actually sink in, instead of sitting on top of tired skin. This is Preluxe: the small ritual that makes the rest of your routine work harder.
"Preluxe vsOthers"
See how Preluxe stacks up before you commit to your skincare step.
|   | US | Them |
|---|---|---|
5-second warm-up |
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Preps skin for better serum absorption |
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Makeup-safe dry heat |